Rates

RideSpider transportation charges are per mile, per minute, card processing fee and services charges.

Travel

Cost Per Mile $0.91
Cost Per Minute $0.15
Required Insurance per mile $0.28
Minimum Fare $6.01
Maximum Fare $400.00
Scheduled Ride Minimum Fare $6.01
Card Processing Fee $0.50
RideSpider Service Fee 13%
Cancel Penalty $5.00
Scheduled Ride Cancel Penalty $10.00

A Vehicle Cleaning and Repair fee will be assessed to riders who vomit, urinate, defecate in or damage a driver’s vehicle during a trip. The fee can range from $50.00 – $150.00 depending on the documented damages. This fee is paid directly to the driver to cover the cleaning or repair of the vehicle.

Rates are applicable for travel within the greater Chattanooga area.

Examples of RideSpider Trip calculations.

Example 1 – A 6.3 Mile trip in heavy traffic, that took 13 minutes to complete for a total cost of $11.67

6.3 miles X $0.91 = $5.73 (cost for distance traveled)

13 minutes X $0.15 = $1.95 (cost for travel time)

6.3 miles insured X $0.28 = 1.77 (cost of required insurance coverage)

13% RideSpider Service Fee

payment processing fee $0.50

$5.73 + $1.95 + $1.77 = $9.45 +13% = $10.67 + $0.50 = $11.18

Your driver receives $7.68, Insurance is $1.77, RideSpider receives $1.23 and $0.50 is used to cover card and payment processing expenses.

Example 2 – A 12.5 Mile trip in heavy traffic, that took 28 minutes to complete for a total cost of $22.23

12.5 miles X $0.91 = $11.38 (cost for distance traveled)

29 minutes X $0.15 = $4.35 (cost for travel time)

12.5 miles insured X $0.28 = 3.50 (cost of required insurance coverage)

13% RideSpider Service Fee

payment processing fee $0.50

$11.38 + $4.35 + $3.50 = $19.23 +13% = $21.73 + $0.50 = $22.23

Your driver receives $15.73, Insurance is $3.50, RideSpider receives $2.50 and $0.50 is used to cover card and payment processing expenses.

Our RdeiSpider drivers can NOT receive cash and credit card payments under Tennessee state law. All payment transactions must be completed electronically through our call center.


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